Reference

Your Data Across One Account

Your tvtogelasia account ties Live Dealer Lobby access, Spaceman sessions, DANA records and QRIS receipts to one privacy record, so we can answer your request without asking twice.

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tvtogelasia Your Data Across One Account
CONTACT ROUTES

Three Ways to Ask Privacy Questions

Fast privacy contact matters when your account, wallet or device record needs attention. We keep privacy questions inside support hours, 09:00-01:00 WIB, so the same team can match your request with login…

Live Chat Use live chat from the lobby footer for quick privacy checks, such as cookie settings or a wrong phone number. We ask for your account name and may confirm the last DANA or QRIS activity.
WhatsApp Message our WhatsApp line during 09:00-01:00 WIB when you need a privacy request tied to a mobile device. We may ask you to confirm the Profile page details before changing account records.
Email Send privacy requests to [email protected] when you need a written reply about account data, payment receipts, cookie records or retention. Include your account name, registered phone and the exact record you want checked.
DATA CONTROLS

Six Controls Behind Your Privacy

We treat privacy as part of the account flow, not a separate form buried after registration.

Account Data

We store the details needed to run your account, including username, phone, login time and security status. You can check basic records from Profile, then contact support if a spelling or phone entry needs correction.

Payment Records

DANA, OVO, GoPay and QRIS records are kept as wallet evidence, not public profile data. We use them to match deposits, withdrawal checks and support questions without exposing payment details in the lobby.

Cookie Settings

Cookies keep your session active and remember display choices. On Android Chrome, go to Settings, Site settings, then Cookies if you want browser control; changing that setting may require a fresh login.

Device Security

Device type, IP region and login time help us spot account access that does not fit your normal pattern. If we see a risk, we may ask you to reset through Profile, Security, Change Password.

Retention Period

We keep account and wallet records only as long as needed for operations, dispute checks, security and legal duties. Older support chats may be archived while payment references remain available for account checks.

Change Request

You can ask us to correct, access or remove eligible account data through chat, WhatsApp or email. We verify ownership first, then explain what can change and what must stay for payment or security reasons.

Privacy Questions We Hear Often

These answers focus on how our Privacy Policy works after you create an account, make a wallet transaction or adjust device settings. If your question involves a specific DANA receipt, GoPay status, QRIS scan or login device, include that detail when you contact us so we can check the right record.

We collect the details needed to create and secure your account, such as username, phone number, login records and wallet status. We may also record device type and IP region for account protection.

Yes, payment activity creates records we need for wallet matching, withdrawal checks and support replies. We keep those records inside your account file and do not show private payment details in public lobby areas.

Start from Profile and check the detail you want changed, then contact live chat, WhatsApp or [email protected]. We verify ownership before updating records, usually by matching account name and recent wallet activity.

You can request eligible account data through email or live chat. We verify your identity first, then provide the records we can share, such as login details, wallet references and support contact history.

Cookies keep you signed in, remember display choices and help show the correct wallet state. On Android Chrome, open Settings, Site settings and Cookies if you want to change browser handling.

We share data only when needed to run payment checks, support tools, security controls or legal duties. Access and eligibility depend on local law and are available only where local law permits.

We keep records while they are needed for account operation, security checks, wallet matching, dispute handling and legal duties. When a record no longer has a clear purpose, we remove or archive it according to our process.

Related Pages

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